NutriSnap Support
We're here to help you get the most out of NutriSnap!
Contact Us
For any questions, feedback, technical assistance, or account inquiries, please reach out to our dedicated support team.
Email: support@trynutrisnap.com
Frequently Asked Questions
- How does the AI calorie counting work?
NutriSnap uses advanced Gemini vision artificial intelligence to analyze your food photos, estimating portion volume and identifying ingredients against USDA nutritional reference data.
- How do I cancel or manage my subscription?
On iOS, go to device Settings → Apple ID → Subscriptions → NutriSnap. On Android, go to Google Play Store → Payments & subscriptions → Subscriptions → NutriSnap.
- How do I delete my account and data?
You can instantly and permanently delete your account and all meal logs inside the app by going to Profile → Account Settings → Delete Account. Alternatively, you can email support@trynutrisnap.com with the subject "Data Deletion Request".
- How do I restore purchases?
Tap "Restore Purchases" on any paywall screen or within Account Settings to instantly link your store receipts.
Privacy Policy & Terms of Service
Please review our Privacy Policy and Terms of Service for full details on data privacy and terms of use.
Medical Disclaimer & Sources
NutriSnap is for informational and educational purposes only and is not a medical device. Consult a physician before starting any diet.
Data Sources: